An open letter of sorts

First, some commentary. I am a one trick pony in my businesses in terms of software. I know what I like, I have what I like and I fairly well know why I don’t like the things that I have passed on. This space is mine to say what I want (within reason it seems) and to explore areas that I want to explore. My last post that I did where I simply copied a comment from Michael at PhotoLynx caused a bit of email to roll in. I don’t know why, but it was meant to show another option as well as detail some features of the new Fuji S5 camera. Here is another one. Comment post that is.

<disclaimer>I am not in any way advocating one product over another. I am simply showing people options that exist in terms of software. This post is not my opinion and should be seen as Michael stating his case for his product. (As Michael pointed out, I misstated his intentions with the comment. I still think it is important to be exposed to as many differing views as possible.) No one product is right for everyone and it can be a valuable use of time to know what is available if your mind isn’t made up. Simple really. If you want my biased opinion contact me using the contact form or simply read this blog and you will see my side. </end disclaimer>

MichaelStevens Says:
March 2nd, 2007 at 8:12 pm

Let me start out by making it clear that I am the General Manager of Photo L y n x, so my opinions will be biased. But, I am a firm believer that their is plenty of room in the sandbox for all of the different digital software to play well together. In almost every case when I am visiting with a client or have remotely logged in to help them with a problem, I see multiple (competing) software loaded on their computers. Every software has it’s strong suits. Express Digital has a ton of printer interfaces and has a great studio workflow, TimeStone has a very good composite program, School Days+ has a user interface that is easy to use, Photo L y n x has a ton of exports to format data and images to create CDs for just about any school administrative and yearbook company.

I personally spent over 20 years as a VP for a mid-sized school photography company. About 8 years ago, I shopped them all. I had certain goals in mind as to what I needed the software to do. Every software has it’s advantages and disadvantages. Pricing was a big issue for my company. Paying an annual fee just didn’t sit well with me or my boss. But, we finally choose Photo L y n x, because quite honestly (at the time) they were the only ones that returned my phone calls. I never heard of Express Digital at the time. After using the Photo L y n x for several years, I believed in them so much, I went to work for them.

All software out there should give you a free trial to see if it works for you. Photo L y n x will allow you as much time as you need to evaluate the software, before you purchase it. They will also be there 12 hours a day, 5 days a week to help you as much you need by phone, to reduce the learning curve. We want to make sure our software is a good fit for your workflow.

I know it takes time to sit down and try out different software packages. Usually the more powerful they are, the harder they are to use. Setting them up for your workflow is usually the hardest part. But, remember, this is all supposed to save you time and money for the long haul. It’s worth taking the extra time up front to make sure that you have made the correct choice.

Coming from a biased view, I think that the Photo L y n x software is good for both the beginner and the more advanced users. Our tech support team will hold the hand for a user who doesn’t know much about how to use a computer or digital camera, while at the same time, the software is very powerful and flexible to meet the demands of “power users”.

Technorati : ExpressDigital, Fuji, Fuji S5, Photolynx, Timestone

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